This registration platform is for dealer post office administrators (i.e. post office manager or full-time clerk who handles the administrative/inventory/end-of-day transactions) or their delegate who will be attending the training.
The virtual training session will be conducted via Microsoft Teams and is 8 hours (including a half hour and two 15-minute breaks).
Please note: You will need to connect to MS Teams via a laptop or a desktop. If you choose to use a tablet or other mobile devices, not all functionality may be available on the MS Teams platform. This session is not accessible via the RPOS system.
You can view the complete topic list here.
| Category | Details |
|---|---|
| Administrative Duties |
|
| Carded Items |
|
| Inventory Management |
|
| Ongoing Maintenance and Merchandising |
|
| Postal Boxes |
|
| Money Orders |
|
| Mail Forwarding Services |
|
| Financial Reporting |
|
| Miscellaneous |
|
| Catégorie | Détails |
|---|---|
| Tâches Administratives |
|
| Gestion des Articles |
|
| Gestion des Stocks |
|
| Maintenance et Marchandisage |
|
| Case Postale |
|
| Mandat Postal |
|
| Réacheminement du Courrier |
|
| Rapport Financier |
|
| Autres |
|
Note: Each session is limited to 30 participants, and registration will close once capacity is reached.
This registration platform is for dealer post office clerks. This course will cover practical training on “how to” process RPOS transactions. Dealer clerks should take the e-learning first to have a good basis of the features and benefits of Canada Post products and services.
The virtual training session will be conducted via Microsoft Teams and is 8 hours (including a half hour and two 15-minute breaks).
Please note: You will need to connect to MS Teams via a laptop or desktop. If you choose to use a tablet or other mobile devices, not all functionality may be available on the MS Teams platform. This session is not accessible via the RPOS system.
You can view the complete topic list here.
| Category | Details |
|---|---|
| Introduction to Clerk Processes |
|
| RPOS Overview |
|
| Postage and Transactions |
|
| Shipping Services |
|
| Carded Items |
|
| Mail Forwarding Transactions |
|
| Postal Box Rentals |
|
| Money Order |
|
| Refunds & Post Voids |
|
| MoneyGram |
|
| End of Day Procedures |
|
| Customer Service |
|
| Catégorie | Détails |
|---|---|
| Introduction au Processus du Préposé(e) du Bureau de Poste(e) |
|
| Affranchissement et Expédition |
|
| Prépayés |
|
| Articles Annoncés par Carte |
|
| Réacheminement du Courrier |
|
| Location de Cases Postales |
|
| Mandat Poste |
|
| MoneyGram |
|
| Remboursements et Annulations Après Enregistrement |
|
| É.É.R.D. |
|
Note: Each session is limited to 25 participants, and registration will close once capacity is reached.